Technology

Security & Privacy

As a major provider of Medical Transcription services in Australia, OzeScribe highly values privacy, confidentiality and security for all clients. Subsequently we have implemented a thorough policy to ensure that compliance is maintained throughout the organisation. 

OzeScribe’s policies and procedures cover the following primary tenets; confidentiality, privacy, integrity and availability:

  • Confidentiality: ensuring authorised users only have access to a minimal subset of data that is sufficient to carry out the function for which they have been tasked or engaged;

  • Privacy: ensuring the collection and sharing of data about an individual or business that is has a contracted relationship with OzeScribe, remains within its control at all times;

  • Integrity: safeguarding the accuracy and completeness of information including its long and short term storage, processing and distribution;

  • Availability: ensuring that information is available when and where needed to authorised users.

OzeScribe continually ensures that Privacy, Confidentiality and Security measures are strictly maintained across our organisation. These processes are in-line with the requirements of the Health Records Act 2001 and its underlying Health Privacy Principles, as well as the Australian Privacy Principles (APP’s) 2014 and the Data Protection Act 2014.

For more information on our privacy policy, please contact us today.

What Our Clients Are Saying

"We are really impressed with the current speed of service; I am regularly seeing under 24 hour turn around from dictation to ready for release and I think that's sensational! More than one of the VMSA clients I have set up with you has remarked 'this has changed my life'"
Practice Manager - Virtual Medical Specialists Australia
"iMedX typists have provided me with reliable, excellent service for several years now. The office support staff have always been exceptionally helpful and supportive particularly with the streamlining of multiple accounts from across different centres which i can easily search from mobile devices when moving around. Its a great system."
Dr Jeremy Rosenbaum – Paediatric Gastroenterologist and Hepatologist
“Since we have migrated to iMedX I have an extremely content unit when it comes to communication/letters from both the medical and nursing staff. As Head of Department we want processes which are hassle free, and keep all our staff happy - iMedX has definitely fulfilled this! - definitely one of the best decisions I made when I redesigned the unit”
Director of Cancer Services Eastern Health, Melbourne
"St Vincent’s Hospital Sydney has utilised iMedX for medical transcription since February 2012. iMedX’s simple web based user interface allows St Vincent’s Hospital clinical staff the ability to efficiently manage their transcription workload while also providing the hospital with industry standard electronic formatted letters integrated with our internal systems to seamlessly deliver letters to GP vendor software systems. Turn-around-time has fallen from up to 6 weeks in the old system to just 24 hours enabling timely and efficient letter distribution to recipients. Clinicians enjoy the flexibility that iMedX provide when dictating letters whether it be via telephone, Emdat applications on Apple and Android devices as well as many digital recorders supported by the system."
Internal Change & Adoption Manager – St Vincents Hospital Sydney
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What our employees are saying

“I love working for iMedX! Since the day I got hired, the HR personnel, the trainers, my manager and coworkers, have all been so kind, professional, supportive and encouraging in helping me reach my potential! I am so grateful to be a part of this company. :)”

 

– Melanie Ciarrocchi
“I have only been with this company a couple months and truly enjoy it. I LOVE the fact that they celebrate MT Week with fun contests and videos and recipes.”

 

– Rebecca McGrew
“I've been with iMedX for 1 year now and it's the best company I've ever worked for, absolutely LOVE it. I've worked for 3 other companies and wish I would've found iMedX a LONG time ago! I do my best and I LOVE being appreciated for it! :-)”

 

– Janice Martinez
“A career with iMedX has seen me expand my skills and given me the freedom to enjoy my family at the same time.”

 

“I LOVE working for this company and doing transcription from home! Far exceeded my expectations of a "big company" when I transitioned from being an independent contractor.”

 

– Linda Baumann
“I have been with iMedX for 2 years and love working for a company that appreciates their employees. We have great communication and teamwork. I enjoy being able to come to work every day knowing through providing quality documentation I am helping to provide excellent patient care! I am thankful to be a part of the best of the best :)”

 

– Ginger Freelen
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Customer Support

At iMedX we believe in Service Excellence. Our team supports clients with 24/7/365 service and technical team access. Please contact us by phone or email with any concerns.

1300-727-423 ·   support@ozescribe.com.au

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