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Support Applications

Need assistance? Simply download the below remote assistance applications(for MAC or PC) and contact our support line on 1300 727 423 .

Remote Support Windows

Remote Support Mac

What Our Clients Are Saying

“Since we have migrated to iMedX I have an extremely content unit when it comes to communication/letters from both the medical and nursing staff. As Head of Department we want processes which are hassle free, and keep all our staff happy - iMedX has definitely fulfilled this! - definitely one of the best decisions I made when I redesigned the unit”
Director of Cancer Services Eastern Health, Melbourne
"St Vincent’s Hospital Sydney has utilised iMedX for medical transcription since February 2012. iMedX’s simple web based user interface allows St Vincent’s Hospital clinical staff the ability to efficiently manage their transcription workload while also providing the hospital with industry standard electronic formatted letters integrated with our internal systems to seamlessly deliver letters to GP vendor software systems. Turn-around-time has fallen from up to 6 weeks in the old system to just 24 hours enabling timely and efficient letter distribution to recipients. Clinicians enjoy the flexibility that iMedX provide when dictating letters whether it be via telephone, Emdat applications on Apple and Android devices as well as many digital recorders supported by the system."
Internal Change & Adoption Manager – St Vincents Hospital Sydney
"From an Alfred Health point of view, the service you have provided us has been very good. This includes the re-recorded backlog work you took on in November and the dictation go live that went smoothly on 26th March. The quality of the letters transcribed by iMedX has been of a high standard and comparable to our in-house typing. We are pleased with our decision to outsource all transcription to iMedX. We are looking forward to an ongoing relationship with iMedX and partnering to achieve further developments, including the electronic distribution of letters and interfacing with Cerner."
Ross Buchanan - Director Health Information Services (HIS)
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What our employees are saying

“I love working for iMedX! Since the day I got hired, the HR personnel, the trainers, my manager and coworkers, have all been so kind, professional, supportive and encouraging in helping me reach my potential! I am so grateful to be a part of this company. :)”

 

– Melanie Ciarrocchi
“I have only been with this company a couple months and truly enjoy it. I LOVE the fact that they celebrate MT Week with fun contests and videos and recipes.”

 

– Rebecca McGrew
“I've been with iMedX for 1 year now and it's the best company I've ever worked for, absolutely LOVE it. I've worked for 3 other companies and wish I would've found iMedX a LONG time ago! I do my best and I LOVE being appreciated for it! :-)”

 

– Janice Martinez
“A career with iMedX has seen me expand my skills and given me the freedom to enjoy my family at the same time.”

 

“I LOVE working for this company and doing transcription from home! Far exceeded my expectations of a "big company" when I transitioned from being an independent contractor.”

 

– Linda Baumann
“I have been with iMedX for 2 years and love working for a company that appreciates their employees. We have great communication and teamwork. I enjoy being able to come to work every day knowing through providing quality documentation I am helping to provide excellent patient care! I am thankful to be a part of the best of the best :)”

 

– Ginger Freelen
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Customer Support

At iMedX we believe in Service Excellence. Our team supports clients with 24/7/365 service and technical team access. Please contact us by phone or email with any concerns.

1300-727-423 ·   support@ozescribe.com.au

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