About Us

Leadership Team

Our Culture Starts at the Top

Our passion for service and our dedication to precision comes from our leadership team. They know that every detail matters, superior quality is essential, and customer satisfaction must always come first.

OzeScribe is led by the most experienced and accomplished team in the health information industry. Our executive team has come from some of the most successful companies in the industry and has developed solutions for hundreds of healthcare organisations, including many of the largest and most prestigious in Australia.

 

Scott Grimshaw

Managing Director Australia

As the Managing Director for Australia, Scott provides strategic leadership for the Australian operations and is responsible for delivering profitable growth through partnering with existing clients to broaden our service offering through to new client acquisition.

Scott has extensive experience in financial management and business development to assist organisations through periods of change. He brings a strong focus on aligning culture with strategy to achieve strong and enduring revenue and profit growth.

Prior to joining iMedX, Scott was Managing Director Australian and New Zealand for The Warranty Group – a private equity-backed, US-Headquartered, global provider of warranty and insurance solutions. He has held a number of senior Leadership and Finance Roles in service organisations working in Australia, New Zealand, and England.

Scott holds a Bachelor of Commerce from Victoria University of Wellington and is a Chartered Accountant.

Michelle Dohnt

Operations Manager Australia

As the Operations Manager for Australia, Michelle oversees the daily management of transcription quality and turnaround time and is responsible for recruitment and training of OzeScribe’s highly qualified Medical Transcription team.

Michelle has over 20 years experience in Senior Health Management in both public health and private corporate settings which contributes to a strong understanding of our client’s needs and workflow requirements.

Prior to joining iMedX, Michelle was the Manager of the Clinical Performance Unit at Alfred Health, a leading Healthcare provider responsible for producing and analysing health care data to Clinicians and the Senior Executive group

Michelle holds a Bachelor of Science (Health Promotion) from Curtin University Western Australia and is qualified in Project Management.

Alex Zacher

Client Services & Sales Manager Australia

Alex oversees sales and service implementations for enterprise and private clients across Australia.   

Alex has extensive experience in Transcription and Healthcare allowing him to tailor workflows and implementations that exceed client expectations.  He has a passion for delivering innovative solutions that result in cost savings and productivity gains for his clients that improve their delivery of patient care.

Alex joined OzeScribe in 2012 after living and studying in Germany, and has a Bachelor of Technology from Swinburne University, Victoria.

Chris Mac Manus

Head of Information Technology

Chris has over 7 years’ experience in the public health and was involved in major projects during his time at Alfred Health as the Information Architect on the PAS Replacement project and Manager of the Informatics platform.

Chris is responsible for integrating and managing the state-of-the-art technology that OzeScribe use to deliver outstanding transcription services to more than 20 major health services across Australia. His role also includes the governance and management of the interfaces with OzeScribe dependent services that are integral in providing a seamless and automatic document delivery service to our clients.

What Our Clients Are Saying

“Ozescribe” What a great company to work with. Fast, Efficient and when help is needed they have great back up staff. Turnaround time 24hrs and if urgent they can organise to have done in a matter of hours. I highly recommend the use of “Ozescribe” to anyone requiring a great typing service."
Practice Manager – Dermatology Clinic Melbourne
“Since we have migrated to Ozescribe I have an extremely content unit when it comes to communication/letters from both the medical and nursing staff. As Head of Department we want processes which are hassle free, and keep all our staff happy - OzeScribe has definitely fulfilled this! - definitely one of the best decisions I made when I redesigned the unit”
Director of Cancer Services Eastern Health, Melbourne
"From an Alfred Health point of view, the service you have provided us has been very good. This includes the re-recorded backlog work you took on in November and the dictation go live that went smoothly on 26th March. The quality of the letters transcribed by OzeScribe has been of a high standard and comparable to our in-house typing. We are pleased with our decision to outsource all transcription to OzeScribe. We are looking forward to an ongoing relationship with OzeScribe and partnering to achieve further developments, including the electronic distribution of letters and interfacing with Cerner."
Ross Buchanan - Director Health Information Services (HIS)
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Work For Us

What our employees are saying

“I love working for iMedX! Since the day I got hired, the HR personnel, the trainers, my manager and coworkers, have all been so kind, professional, supportive and encouraging in helping me reach my potential! I am so grateful to be a part of this company. :)”

 

– Melanie Ciarrocchi
“I have only been with this company a couple months and truly enjoy it. I LOVE the fact that they celebrate MT Week with fun contests and videos and recipes.”

 

– Rebecca McGrew
“I've been with iMedX for 1 year now and it's the best company I've ever worked for, absolutely LOVE it. I've worked for 3 other companies and wish I would've found iMedX a LONG time ago! I do my best and I LOVE being appreciated for it! :-)”

 

– Janice Martinez
“A career with iMedX has seen me expand my skills and given me the freedom to enjoy my family at the same time.”

 

“I LOVE working for this company and doing transcription from home! Far exceeded my expectations of a "big company" when I transitioned from being an independent contractor.”

 

– Linda Baumann
“I have been with iMedX for 2 years and love working for a company that appreciates their employees. We have great communication and teamwork. I enjoy being able to come to work every day knowing through providing quality documentation I am helping to provide excellent patient care! I am thankful to be a part of the best of the best :)”

 

– Ginger Freelen
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Customer Support

At OzeScribe we believe in Service Excellence. Our teamsupports clients with 24/7/365 service and technical team access. Please contact us by phone or email with any concerns.

1300-727-423 ·   support@ozescribe.com.au

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