iMedX Secure Message Delivery

More health networks and health providers are sending thousands of typed letters regarding patients who have attended Outpatient and Ambulatory services each year.

Most of these letters are sent to more than one healthcare professional, as well as being made available internally to the hospital electronic medical record.

Secure Message Delivery is the preferred method to deliver your patient correspondence by General Practitioners and Specialist referrers, Allied Health, and your patients, and with us, we make it easy! 

Unlike standard secure messaging solutions whereby you need to manually update whether a recipient is suitable for electronic messaging - we do it for you!

And - unlike standard secure messaging solutions whereby you must manually select the electronic recipient from your own address book, and manually select, tick or  route to the SMD agent, our solution automatically does this for you too!

With an iMedX solution our customers achieve up to an 85% reduction in printed mail. Secure and fast delivery is great for our customers, their referrers, and most importantly - their patients.

iMedX has end to end solutions for the following leading secure messaging providers in Australia and New Zealand:



Why you should use an iMedX integrated Secure Messaging solution:

  • Secure messaging is made simple with our integrated distribution portal, which automatically routes the correspondence electronically as soon as the clinician signs off!
  • Patient letters for referrers are delivered directly into the GP’s practice management software, saving them time!
  • Reduce your paper handling and administrative costs by sending electronically! 
  • Fast delivery vs postal correspondence improves access to clinical information!

  • Comprehensive and secure approved audit trail for each message delivery!

  • Used for over a decade by hospitals, GPs, specialists, Medicare Locals and allied health providers!

  • Easy to use – with the peace of mind of a dedicated help desk if you need support!

What Our Clients Are Saying

"We are really impressed with the current speed of service; I am regularly seeing under 24 hour turn around from dictation to ready for release and I think that's sensational! More than one of the VMSA clients I have set up with you has remarked 'this has changed my life'"
Practice Manager - Virtual Medical Specialists Australia
“iMedX” What a great company to work with. Fast, Efficient and when help is needed they have great back up staff. Turnaround time 24hrs and if urgent they can organise to have done in a matter of hours. I highly recommend the use of “iMedX” to anyone requiring a great typing service."
Practice Manager – Dermatology Clinic Melbourne
"iMedX typists have provided me with reliable, excellent service for several years now. The office support staff have always been exceptionally helpful and supportive particularly with the streamlining of multiple accounts from across different centres which i can easily search from mobile devices when moving around. Its a great system."
Dr Jeremy Rosenbaum – Paediatric Gastroenterologist and Hepatologist
"From an Alfred Health point of view, the service you have provided us has been very good. This includes the re-recorded backlog work you took on in November and the dictation go live that went smoothly on 26th March. The quality of the letters transcribed by iMedX has been of a high standard and comparable to our in-house typing. We are pleased with our decision to outsource all transcription to iMedX. We are looking forward to an ongoing relationship with iMedX and partnering to achieve further developments, including the electronic distribution of letters and interfacing with Cerner."
Ross Buchanan - Director Health Information Services (HIS)
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What our employees are saying

“I love working for iMedX! Since the day I got hired, the HR personnel, the trainers, my manager and coworkers, have all been so kind, professional, supportive and encouraging in helping me reach my potential! I am so grateful to be a part of this company. :)”


– Melanie Ciarrocchi
“I have only been with this company a couple months and truly enjoy it. I LOVE the fact that they celebrate MT Week with fun contests and videos and recipes.”


– Rebecca McGrew
“I've been with iMedX for 1 year now and it's the best company I've ever worked for, absolutely LOVE it. I've worked for 3 other companies and wish I would've found iMedX a LONG time ago! I do my best and I LOVE being appreciated for it! :-)”


– Janice Martinez
“A career with iMedX has seen me expand my skills and given me the freedom to enjoy my family at the same time.”


“I LOVE working for this company and doing transcription from home! Far exceeded my expectations of a "big company" when I transitioned from being an independent contractor.”


– Linda Baumann
“I have been with iMedX for 2 years and love working for a company that appreciates their employees. We have great communication and teamwork. I enjoy being able to come to work every day knowing through providing quality documentation I am helping to provide excellent patient care! I am thankful to be a part of the best of the best :)”


– Ginger Freelen
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Customer Support

At iMedX we believe in Service Excellence. Our team supports clients with 24/7/365 service and technical team access. Please contact us by phone or email with any concerns.

1300-727-423 ·

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