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iMedX wins ‘Best Health Network Technology Implementation’ MedTech Breakthrough Award

iMedX Australia & New Zealand has been awarded Best Network Technology Implementation in the 2021 MedTech Breakthrough awards presented by MedTech Breakthrough, an independent market intelligence organisation that recognises top companies, technologies and products in the global health and medical…

Testimonials

Our DHB has been very happy with iMedX as one of our core outsourcing Transcription vendors. They perform particularly well in the areas of; managing the on-boarding and training of Medical Typists, managing the QA control of work produced for our organisation which is of high quality, managing the workload and volume fluctuations of any daily/weekly transcription which we send them and building and working on custom interfaces with our various technical teams. They are an extremely professional and customer focussed company.

iMedX have developed a solution that meets our needs on a number of levels. They have consistently provided excellent customer service. Alex has been available to meet onsite whenever the need arose and find sensible solutions to any issues encountered. The implementation with the clinics was managed and supported by iMedX which was key ingredient in its success. The quality of the letters has been very high with no issues identified by random quality audits that we conduct in-house. Feedback from clinicians is very positive. We have a complex integration environment that spans 5 separate PAS systems which has been handled seamlessly by iMedX. Most importantly, we have seen a major improvement in our turn-around time and this has been achieved consistently.

Working with iMedX has greatly enhanced our clinical documentation workflows and our ability to manage our backlogs and throughput. iMedX were responsive to ours needs and have created custom solutions to meet our unique service requirements both operationally and from a technology and integration perspective. They have been extremely professional and adept at understanding our processes and fitting their solution in and around them. Their Clinical Coding team perform extremely well against our expectations, and their Medical Transcriptionists are accurate and reliable. I look forward to working closely with Karen and Alex in the future!

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